Overview
Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.
* Support with sales, stock rotation, organising displays, store tidying and other duties to ensure a great shopping experience and smooth everyday running of the shop.
* Deputise for the Shop Manager and Assistant Manager in their absence.
* Assist with achieving shop sales and profit targets.
Requirements / Qualifications
* Experience in working in a customer facing role
* Experience of cash handling
* Ability to lift and carry bags of stock up to 10kg
* The ability to work as part of an effective team
* Be able to lone work when needed
* Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
* A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
Contract details
* PLEASE NOTE THIS IS A 6 MONTH FIXED TERM CONTRACT
* Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
Benefits
* Competitive salary
* 25 days annual leave (pro rata for part-time colleagues) + bank holidays + annual leave purchase scheme
* Wellbeing days - 2 paid days per year (pro rata for part-time colleagues)
* Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
* Car Benefit scheme, Cycle to Work scheme
* Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free
* Blue Light Card scheme
* You Did It Awards - recognition awards from £100-250
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