Product Manager
Contract: Hybrid Working options Available, Permanent Contract, Full time.
Location: Bupa Place, Salford Quays or Willow House, Staines.
Salary range: From £58,700 dependant on experience.
10% Management Scheme Bonus.
Responsibilities
* Carry out fair value assessments, regular product monitoring and governance, and product reviews. Define and manage plans to address areas of underperformance and/or fair value issues.
* Support the review and evolution of the product Terms & Conditions and literature.
* Act as a product expert in the review of customer‑facing and internal documentation and handle internal and external enquiries.
* Interpret market, customer and competitive information, and understand the internal context to help create a future product pipeline.
* Conduct annual fair value assessments and monthly product monitoring.
* Review the results with the cross‑functional and senior stakeholders.
* Review, understand and monitor the relevant health funding markets using a range of sources including web analysis and recognised market reports.
* Understand and articulate how the dental products fit into the wider portfolio.
* Help identify product development/improvement opportunities and define the product strategy.
* Maintain and promote a culture of good risk and control management, ensuring good customer and regulatory outcomes.
* Support or manage (as relevant) the introduction of product enhancements and new products.
Key Skills / Qualifications
* Product management experience, ideally within the Private Medical Insurance industry or alternatively within the General Insurance or Financial Services industry.
* Good knowledge of Bupa's funding products and the relative customer journeys.
* Experience managing or supporting fair value assessments and product reviews.
* Experience in the definition and management of product improvement plans.
* Experience managing or supporting the review of Terms and Conditions.
* Some experience or exposure to risk and incident management.
Benefits
* 25 days holiday, increasing through length of service, with option to buy or sell.
* Bupa health insurance as a benefit in kind.
* An enhanced pension plan and life insurance.
* Onsite gyms or local discounts where no onsite gym available.
* Various other benefits and online discounts.
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