About Uinsure
Uinsure is a tech-first company with an award-winning insurance platform. Established 17 years ago, Uinsure has gained a reputation for quality within the insurance industry. Our tech platform is the core of our business, and we are in the process of upgrading our platform to use the latest and greatest tech with a focus on solid engineering principles and culture.
Role Purpose
As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self‑organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle.
Key Accountabilities and Responsibilities
* Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices.
* Provide effective coaching and guidance to your squads.
* Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high‑performing work environment.
* Support delivery by monitoring and reporting progress, ensuring timely and effective implementation.
* Communicate issues and impediments promptly to facilitate rapid decision‑making.
* Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency.
* Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement.
* Collaborate closely with PM’s, PO’s and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals.
* Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management.
* Keep teams focused on delivering high‑quality products and services, meeting or exceeding stakeholder expectations.
* Foster relationships for efficient cross‑team collaboration and dependency management, enhancing overall organisational effectiveness.
* Collaborate with Technical Managers on resource allocation and feedback.
* Manage cross‑squad dependencies to ensure seamless integration and collaboration.
* Continuously evaluate and improve best practices within the Delivery community.
Cultural Contributions
* Actively encourage a culture of openness and innovation, where new ideas are welcomed and explored, fostering an environment that supports creativity and continuous improvement.
* Champion a growth mindset within the organisation, embedding sustainable behaviours that encourage learning, adaptability, and resilience in the face of challenges.
* Create and maintain a psychologically safe environment by building trust among team members, ensuring that everyone feels comfortable to express their thoughts and ideas.
Skills, Experience and Knowledge
* Proficiency in delivery practises including Agile and Lean, with a strong track record of building high‑performing delivery teams using Scrum.
* Strong background in coaching with a passion for developing others.
* Ability to influence others and outstanding facilitation skills.
* Efficient in identifying and mitigating potential blockers or risks in delivery.
* Adequate technical understanding of software and the Software Development Life Cycle (SDLC).
* Ability to communicate effectively between technical and non‑technical stakeholders.
* Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques.
Preferred
* Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows.
* Experience in strategic planning and contributing to high‑level decision‑making.
* Relevant Agile certifications (e.g. Certified Scrum Master, SAFe Agilist).
Package
* Company pension scheme.
* 25 days holiday plus bank holidays
* Life Insurance
* Private Medical Insurance
* Rewards and discounts scheme
* Personal Training Sessions with Ultimate Performance Fitness (Manchester office based)
* Regular social events
Location: Remote, with 1 day per quarter in the office