Join to apply for the Nutritionist role at Shanghai VIM Industrial Design Co., Ltd.
Location: Nuneaton, Warwickshire (4 days a week with 1 day working from home)
Hours: 37.5 hrs
Salary: Industry Competitive + Company benefits
Join our team and be part of a company that truly lives its values. We focus on innovation and making health and wellness accessible to all, fostering inclusivity and care to improve well-being for colleagues, customers, and communities.
The Role
* Respond to customer inquiries via phone, email, letters, webchat, video call, and social media.
* Stay updated on product knowledge and trends such as superfoods, supplements, and diets.
* Provide personalized nutrition advice based on evidence-based knowledge, including product recommendations and lifestyle tips.
* Support and promote sales of supplements, food, and beauty products.
* Collaborate with PR to produce articles on nutrition, health, and wellness topics.
* Assist internal colleagues with product advice and ensure excellent customer experience.
* Share insights on nutrition queries and trends with stakeholders and management.
* Maintain up-to-date knowledge of customer service processes and procedures.
* Achieve KPI targets.
Key Requirements
* Qualified Nutritionist
* Registered with the Association for Nutrition (AfN)
* Passion for nutrition, health, and wellness
* Experience in high-standard customer service
* Team player with multitasking abilities
* Friendly, empathetic, and professional communication skills
Benefits
* 25% Employee Discount
* Pension contributions
* Exclusive discounts and offers from various retailers
* And more!
We are committed to diversity, inclusion, and supporting our colleagues' well-being, aligning with our EPIC values: Expertise, Pioneering, Inclusive, Caring.
Note: Holland & Barrett does not accept unsolicited resumes from search firms or recruiters.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Healthcare Provider
* Industry: Home Health Care Services
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