The successful candidate will have experience of dealing with the public and have excellent telephone handling skills ideally gained in a contact centre/call centre environment. The ability to use computerised systems and to maintain records accurately is essential. You should also be able to work using your own initiative but also operate as part of a team with those based at Service Headquarters and in other locations. The post is temporary for 12 months to cover maternity leave.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .
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