Octopus Energy is seeking compassionate individuals for a field-based customer service role in Glasgow. You will perform welfare-focused home visits to assist customers in debt, aiding in setting up sustainable repayment plans. Key responsibilities include delivering excellent service, having candid conversations about affordability, and ensuring safety while working alone. The ideal candidate will possess strong empathy, resilience, and a valid UK driving license with relevant experience. A personal vehicle is necessary for travel within the region, and flexibility is required for weekend work.
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