Flowrite Services Limited Job Title: Parts and Install Administrator Company Overview: Flowrite is the UK’s leading National Air Conditioning & Refrigeration Company specialising in reactive repair, maintenance and installations within the Leisure & Hospitality, Retail, Commercial and Public sectors. We are part of the Airedale Group who offer the complete end to end solution in providing commercial kitchens across the food service industry. If you are looking for job security and the scope to progress, we offer excellent career opportunities as a rapidly growing business, employing 700+ people across the UK. Key Responsibilities: Working closely with Parts, Install, Service Operations Manager & Installs and Projects Manager & our Customers ensuring the following responsibilities are carried out in a timely fashion, have a full understanding of works associated with the Customer and their contracts, and take ownership of all works from a Parts administration point of view, including but not limited to: * Acting as first line of contact for Customers with their parts/ordering queries, to provide outstanding Customer Service at all times and answer all incoming calls and emails professionally * Dealing with day-to-day enquiries from Customers, Operations Managers, Engineers and External Contractors. * Quoting all works as identified by engineering team or requested by customer, obtaining costs from suppliers for ...