Retail Duty Manager – M&S Bristol Airport
Pay Rate: £15.75 per hour (£14.25 plus £1.50 for overnight shifts). Working hours across weekdays, weekends, bank and public holidays. Full‑time (37.5 hrs). Shift pattern: 5am‑midnight, any 5 of 7 shifts.
About the role
Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new – perfect for people who love to stay on the go!
About you
* Retail moves fast – thrive on action, love leading people, want to make an impact every day.
* Must be 18 years of age or over to perform certain tasks or work on certain shifts.
Role responsibilities
* Take ownership of opening, closing and daily operations while solving problems on the fly.
* Lead the team through busy shifts, keeping energy high and the atmosphere positive.
* Inspire the team to deliver great customer service and be the go‑to person for customer and team queries.
* Results focused, stay informed about unit performance and champion improvements.
* Preferably have experience leading a team in a busy hospitality or retail environment.
Benefits & rewards
* Discounted parking while on shift.
* Discounted meal while on shift.
* Employee discounts.
* Friends & Family discount app.
* Award‑winning training, apprenticeships and development programmes.
* Health & wellbeing support.
* A fast‑paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Apply
Step up, lead brilliantly and apply today to join SSP as a Retail Duty Manager!
Equal Opportunities
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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