* 20 hours per week
* Monday - Friday (shifts between 0700 - 1800) Must be Flexible
* £12.97 per hour
* Sodexo Rewards
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Job Introduction:
We are looking for a friendly, professional, and customer-focused Receptionist to join our team at the HMRC Bristol,
In this varied role, you’ll be the first point of contact for visitors, ensuring a warm welcome and delivering excellent service. You’ll also support the wider Sodexo team by carrying out a mix of reception, and administrative tasks to keep our facilities running smoothly and efficiently.
What you’ll do:
* Provide a high standard of customer service as the first point of contact for all visitors and colleagues.
* Manage the setup, refresh, and clear-down of meeting rooms throughout the day.
* Serve and replenish food and beverages for meetings and events as required.
* Carry out general receptionist and administrative tasks, including answering calls, processing emails, filing, and organising paperwork.
* Ensure meeting rooms, reception areas, and common spaces are clean, tidy, and well-presented at all times.
* Follow all Health & Safety, COSHH, and food safety procedures, including correct use of equipment and chemicals.
* Report any maintenance issues, hazards, or safety concerns immediately.
* Assist with the lifting and movement of furniture for meetings and events.
* Support other departments such as Main Reception, Mailroom, Cleaning, and Café when needed.
* Ensure personal hygiene and uniform standards are maintained at all times.
* Participate in team meetings and training sessions to continuously improve service delivery.
* Handle customer queries and complaints professionally, escalating when required.
* Support security procedures, including building lock-up duties where applicable.
* Be flexible to cover holidays and sickness within the team.
What You Bring:
* Experience in a front of house, hospitality, or facilities support role (preferred but not essential).
* Excellent communication and customer service skills.
* Ability to work independently and as part of a team.
* Good organisational skills and attention to detail.
* Basic IT literacy (email, Microsoft Office).
* A positive, can-do attitude with flexibility to take on varied tasks.
* Commitment to maintaining high Health & Safety and service standards.
What we offer:
Workingwith Sodexo is more than a job; it’s a chance tobe part of somethinggreater.You’ll belong in a company and team that values youforyou;you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
Ready to be part of somethinggreater? Apply today!
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