We are looking for a confident, friendly front of house staff for our restaurant in Malvern town centre. The Madresfield Estate is a regenerative farm at the base of the Malvern Hills. Our focus is producing food in a sustainable manner, improving the health of our soils, in a way which benefits future generations. In doing so, we produce fantastic slow reared grass fed meat which we will sell at our restaurant. We are well known for our fantastic and friendly service and we need an additional member of the team to help us continue this reputation.
Duties
- Greet and seat guests in a friendly and welcoming manner
- Take food and drink orders accurately and efficiently
- Deliver food and beverages to tables in a timely manner
- Ensure guest satisfaction by providing excellent customer service
- Upsell menu items and promote specials to increase sales
- Maintain cleanliness and organization of dining areas
Qualifications
- Previous experience in a restaurant or hospitality setting
- Excellent guest service skills with the ability to anticipate needs and exceed expectations
- Ability to work in a fast-paced environment while maintaining attention to detail
- Effective time management skills to prioritize tasks and handle multiple tables simultaneously
- Ability to work well within a team and communicate effectively with coworkers
There is good scope for career progression, we are looking for someone who is looking to grow and learn in their role.
Job Types: Full-time, Permanent
Pay: £10.50-£13.50 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Ability to commute/relocate:
* Malvern WR14 2AA: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Hospitality: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Location:
* Malvern WR14 2AA (required)
Work Location: In person
Application deadline: 27/08/2025
Expected start date: 01/09/2025