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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves engaging with customers to understand their needs and providing tailored solutions that enhance their productivity, safety, and sustainability.
Who is Hilti?
Hilti is a company committed to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, owns their development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s top 20 Best Workplaces by the Great Place to Work Institute.
What does the role involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and turning insights into customized solutions.
* Demonstrating our innovative products and state-of-the-art software on-site.
* Developing 'focus' customers by building relationships and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing our top-in-class CRM system, Salesforce.
What do we offer?
* A passionate and inclusive global team and a caring, performance-driven culture.
* Extensive onboarding, training, and company-wide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.
Who should apply?
We welcome candidates with diverse backgrounds; some of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of your background. Please apply for the role best suited to your skills by clicking 'Apply Now' and uploading your CV. The process includes an online assessment and a short pre-recorded video interview. Watch your junk mail for these communications. For support, contact [emailprotected]. The process involves an initial interview, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Expenses are paid for travel. If no suitable role is available now, you may be kept in our talent pool for future opportunities. Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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