Harris Global is currently seeking a Service Centre Head to join a construction company on a permanent basis. This is a key leadership role responsible for overseeing the day to day running of a busy service centre ensuring projects are delivered efficiently, teams are performing at their best and operational and commercial targets are consistently met.
Candidates must come from a roofing background, either as a contracts manager, operations manager or service manager.
Key Responsibilities
* Lead and manage all personnel within the Service Centre, driving performance and delivery.
* Plan, manage and audit contracts using the company’s Integrated Management System (IMS) and Nav software.
* Ensure adequate labour resources are in place to meet production and service demands.
* Maintain the highest standards of health, safety, quality, environmental and service excellence.
* Work closely with H&S, Commercial and Contracts Directors to ensure operational alignment.
* Monitor budgets and manage costs effectively, following purchasing and authorisation policies.
* Support business development and customer retention through excellent service and communication.
* Provide coaching, training and ongoing development to Service Centre staff.
* Collaborate with other regional centres to share best practice and drive continuous improvement.
About You
* Must have proven background in operations, contracts management or service management within roofing.
* Strong leadership and team management experience.
* Excellent commercial awareness and understanding of contract delivery.
* Knowledge of HSEQ principles and compliance standards.
* Experience using Integrated Management Systems or ERP software (e.g., Nav).
* Strong organisational, communication and problem solving skills.
* Able to work under pressure while maintaining high standards.
* Collaborative, proactive and results driven mindset.
* Full British Driving Licence
If you’re an experienced operations professional ready to take the next step in your career and lead a high performing team, we’d love to hear from you, apply now