Internal Account Manager (Healthcare)
Office based from Tamworth
Reporting to:Healthcare Sales Manager
Working within the Healthcare division providing office-based sales support to customers in the Healthcare sector - dealing with sales enquiries and opportunities for the designated portfolio of customers. Consistently meeting personal objectives and delivering individual and team periodic / quarterly / yearly sales targets.
What you’ll be doing as a Internal Account Manager:
Dealing with Sales Enquiries
1. Ensure all customer enquiries are responded to within agreed timescales.
2. Illustrate and quote customer requests.
3. Recording and processing enquiries within the business sales portal
4. Coordinate, progress and communicate installation with customers where relevant.
Conducting Outbound Sales / Tele Survey and Courtesy Calls
5. Conduct outbound sales and information gathering project calls as required and as directed by the Healthcare Sales Manager
6. Execute telesales campaigns to generate new business opportunities.
7. Follow up on leads and prospects to convert them into sales.
8. Achieve individual and team telesales targets by proactively making outbound calls.
Data & Reporting
9. Collate all relevant detail and documents to provide a seamless customer experience.
10. Maintain accurate database of business generated and corresponding business movements.
11. Record the results of any outbound sales call project accurately in the required format.
Interaction and Responsibility
12. Reporting to the Healthcare Sales Manager
13. Direct interaction with Customers via e-mail, Teams and phone
14. Direct interaction with other Healthcare team colleagues e.g., Healthcare Account Managers and Key Account Managers.
What you will have:
15. IT Skills – Outlook, Excel, Word, CRM - Salesforce
16. Experience of selling in a Business to Customer / Business to Business
17. Organisation & Prioritisation – time management prioritising workload in a pressurised environment
18. Knowledge of the Healthcare Sector desirable
19. Sales Focus – ability to identify, confidently explore and close on selling opportunities
20. A security check or be willing to get one
In return for your commitment and expertise, you will get:
21. Base salary of 26,000.00
22. Pension scheme
23. 23 days holiday allowance plus bank holidays
24. Reward Gateway Discount Card – savings from over 800 retailers
25. Buy and sell holiday scheme
26. Enhanced maternity and family friendly leave
27. Full training and great opportunities for professional development