FULL TIME RECEPTIONIST
FOR FIRM OF ACCOUNTANTS BASED IN SHIRLEY, SOLIHULL
Job Summary
We are seeking a professional and friendly Front Desk Receptionist/Administrator to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent organisational skills, a strong command of administrative tasks, and a welcoming phone etiquette. This role is essential in ensuring the smooth operation of our front desk and providing exceptional customer service.
Duties
* Greet clients and visitors warmly, ensuring a positive first impression.
* Manage incoming calls, directing them to the appropriate personnel while maintaining professional phone etiquette.
* Perform AML/ID checks accurately, ensuring all information is up-to-date in our systems.
* Prepare Letters of Engagement for new and existing clients.
* Copy typing.
* Invoicing.
* Assist with clerical duties such as filing, photocopying, and scanning documents as required.
* Take card payments via telephone/in person.
* Order/monitor stationery supplies.
* Frank post
* Organise CPD training for staff.
* Maintain an organised front desk area, ensuring it is tidy and presentable at all times.
* Support office operations by coordinating with other departments as necessary.
Requirements
* Proven experience in an administrative or receptionist role is preferred.
* Proficient in using Outlook.
* Strong data entry skills with attention to detail.
* Excellent organisational abilities to manage multiple tasks efficiently.
* Effective communication skills, both verbal and written.
* Ability to work independently while also being a team player.
* Competence in typing with a good speed and accuracy level.
Hours
Mon – Thurs 9.00am – 5pm
Fri 9.00am – 4.30pm
Salary - Dependent upon experience
Job Types: Full-time, Permanent
Pay: From £23,500.00 per year
Benefits:
* Company pension
* On-site parking
Language:
* English (preferred)
Work Location: In person
Reference ID: Receptionist