Are you looking for a rewarding career? If you are a caring, energetic, enthusiastic individual, Iris Care Group has an exciting new opportunity for Support Workers to join one of our well-established teams in Gloucester. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs. With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you'll go home knowing that you've made a difference. What will you receive? Holiday allowance of 216 hours (28.8 days) per annum paid inclusive of bank holidays, with additional holidays for long service Industry-leading training Employee Assistance Program - free 24/7 confidential helpline (domestic, financial, legal, health support, etc.) High street retail discount scheme Free on-site parking and uniform Friendly and supportive work environment No zero-hour contracts Overtime opportunities Death in service Iris Care Group also offers a 'refer a friend' scheme: where you could earn as much as £1000* for every new staff member you successfully introduce. About your role As a Support Worker, you will be supporting individuals with complex needs such as Autism, Learning Disabilities, challenging behaviours, physical disabilities, and Mental Health conditions. Role Responsibilities Encourage the people we support to participate in activities or follow their interests, this will involve assisting them in the community as well as helping them to attend appointments. Assisting people to be as independent as they can, whether this be supporting them to learn to cook or prompting them to develop personal care skills Encourage the people we support to follow their personal planned strategies to maintain their emotional wellbeing and mental health. Ensure all records are update and procedures are followed at all times Role Requirements A good communicator and listener A desire to support individuals with complex needs. Good basic comprehension of English language including basic literacy and numeracy skills. An ability to remain calm and level-headed even when faced with challenging behaviours. A commitment to constantly providing the highest standards of care for the people that we support.