MEDICAL RECEPTIONIST Vacancy – Wednesday, Thursday and Fridays-8am to 6pm Alford Medical Group currently has a vacancy for a friendly, helpful and motivated Medical Receptionist to work as part of our team. Must have experience with GP software- Vision, Docman and Excel. Some flexibility in hours of work is required as different or additional hours may be required, by mutual agreement, to cover holiday/illness. The Duties Dealing with patient appointments - both at reception and on the phone Registering and maintaining patient records Dealing with patient queries (including requests for prescriptions, test results and general information) Using software (Vision, Docman, SCI, Word, Excel etc) General administration Any other duties which you may be asked to complete from time to time Person - You Communicate well with others – both patients and your colleagues Respond quickly, efficiently and helpfully to all enquiries and requests Take care when completing tasks to make sure that your work is accurate Deal with and adapt to changing demands and priorities Help and support all colleagues Listen to others, ask the right questions and understand what you are being asked to do - asking for help when you need it. Deal well with difficult situations Maintain confidentiality Salary is dependent on experience -. You will be eligible for membership of the NHS pension scheme. Informal enquiries are welcome: please contact Karen Prati, Assistant Practice Manager on 019755 62253 or karen.prati@nhs.scot To apply please send your CV with a covering letter stating why you would be suitable for this vacancy to karen.prati@nhs.scot. We will welcome applications until 31 st May 2025 but may progress to interview and appointment at an earlier date if we have suitable applicants. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.