Job Purpose The Healthcare Assistant will contribute to the efficient delivery of highquality patientcentred care within St Anthonys Health Centre. Working under the direction of nurses and GPs the postholder will undertake a variety of clinical and administrative tasks to support patient assessment treatment and health promotion. The role requires excellent communication skills attention to detail and a compassionate approach to patient interactions. Key Responsibilities Clinical Duties Carry out routine clinical observations including: Blood pressure Pulse Temperature Weight and BMI Undertake phlebotomy and collect specimens in accordance with practice protocols.
Support longterm condition management under the supervision of clinicians. Conduct NHS Health Checks and assist with wider health promotion activity. Perform FeNO testing following training and competency assessment. Administer selected vaccines and injections once fully trained and signed off.
Engage with patients during onetoone appointments, ensuring information is explained clearly and sensitively. Support the care home team with longterm condition monitoring for residents. Provide chaperone support when required. Assist clinicians during procedures such as: Minor surgery Coil clinics Other treatment sessions as needed Clinical Environmental & Safety Prepare, clean and restock clinical rooms daily to maintain a safe, organised environment.
Maintain infection prevention and control standards at all times. Ensure equipment is cleaned, maintained and safe for use. Adhere to all practice policies, protocols and clinical governance requirements. Documentation & Record Keeping Accurately record clinical activity and patient information using the practices clinical system.
Ensure all documentation is clear, timely and compliant with practice standards. Maintain confidentiality in line with GDPR and practice policy. Teamwork & Professional Development Work collaboratively with GPs, nurses, pharmacists, mental health workers, admin staff and other MDT members. Participate in clinical meetings, training sessions and competency assessments.
Engage in continuous professional development relevant to the role. Support the smooth running of clinics by coordinating patient flow and preparing resources. Communication & Patient Support Communicate with patients in a calm, clear and professional manner. Build rapport quickly and provide reassurance where needed.
Support patients in understanding health information and lifestyle guidance. Escalate any concerns to clinical staff in a timely manner. Key Working Relationships Practice Nurses GPs Healthcare Assistants Pharmacists Mental Health Practitioners Administrative and Reception Teams Care Home Teams External service providers as required Standards & Expectations Work in accordance with practice values, policies and procedures. Uphold high standards of patient care, safety and professionalism.
Maintain flexibility to meet the needs of the service. Represent the practice positively in all patient interactions.