The Wolseley Hospitality Group's Head Office is located above The Wolseley on Piccadilly. It comprises The Director’s office alongside People, Talent & Culture, Finance, Purchasing, Marketing and Reservations.
A commercially driven marketing leader responsible for shaping and delivering the company’s marketing strategy to drive revenue growth, brand positioning, and customer engagement. This role combines strategic leadership, digital innovation, and financial accountability, working cross-functionally to align marketing activity with wider business objectives. The Marketing Director will lead a high performing team, oversee multi-channel campaigns, and ensure all marketing investment delivers measurable commercial impact.
Company Benefits
* 33 days holiday including bank holidays
* Enhanced pension
* Life assurance & Family medical cover
* Competitive bonus to be discussed
* Staff discount of 100% across all TWHG restaurants
Key Responsibilities
Communications
* Define brand positioning, narrative, and go to market strategy across all channels and touchpoints
* Ensure consistency and innovation across all brand, content, and communications activity
* Manage and align agencies and external partners to deliver best in class creative, media, and communications
* Communicate brand activity and plans clearly across the wider business
* Develop opening and launch strategies for new initiatives
* Build strong, site-level relationships and maintain a deep understanding of each location’s needs and performance
Digital & Social
* Define the strategy across paid, organic, CRM, SEO, and third parties to drive measurable growth
* Evolve customer insight, data, and performance metrics to inform strategy and optimise results
* Ensure digital and social channels are fully aligned with brand, campaign, and commercial objectives
Leadership & Operations
* Lead, inspire, and develop the marketing team with clear direction, priorities, and KPIs
* Embed a culture of creativity, accountability, and continuous improvement
* Implement clear processes to optimise efficiency, collaboration, and output quality
* Build strong relationships with department heads across the business
Financial & Commercial Management
* Manage the marketing budget, including monthly accrual reviews, forecasting, and end-of-month P&L preparation
* Identify areas for savings and efficiencies without compromising impact
Personal Attributes
* Commercially minded with a strong understanding of revenue drivers and ROI
* Strategic thinker with the ability to translate vision into actionable plans
* Creative and innovative, with a strong eye for brand and customer experience
* Data-driven and analytical, confident using insight to inform decision-making
* Strong leadership and people management skills
* Highly organised with excellent project and budget management capability
* Collaborative and relationship focused across all levels of the business
* Confident communicator with strong presentation and influencing skills
* Adaptable and proactive in a fast paced, evolving environment
* Results oriented with a hands on approach and strong attention to detail
* Resilient and calm under pressure with excellent problem solving skills
* Passionate about hospitality and guest experience
With a commitment to investing in our people and fostering a strong sense of family and mutual respect, you will have opportunities to develop, progress and learn from inspiring leadership teams.
Compensation: To be discussed
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