Business Lead – Mindworks Hub East
Closing date: 12 June 2026.
We are seeking a highly organised and proactive Business Lead to join the Children and Young People’s Services (CYPS) supporting the Mindworks Hub East. This key role provides senior administrative leadership and operational support to ensure the smooth, efficient running of a busy and complex service. The role works closely with senior managers, acts as a central point of coordination, supports service delivery, and leads a small administrative team.
If invited to interview, a skills test will be required as part of the recruitment process.
Main duties of the job
* Provide senior administrative and operational support to Mindworks Hub East.
* Manage complex diaries, meetings and communications on behalf of senior managers.
* Act as a key point of contact for internal and external stakeholders.
* Lead and supervise the administrative team, including workload allocation and support.
* Coordinate meetings, prepare agendas, take minutes and track actions.
* Support recruitment, appraisals and staff management processes.
* Monitor data quality and support performance reporting using systems such as SystmOne, ESR and Datix.
* Manage referrals, update clinical records and support clinic bookings.
* Oversee administrative systems, office processes and resource management.
* Contribute to service improvement and ensure high standards of customer service.
Qualifications & Experience
* Degree in an administrative/management related subject or 2 years’ experience in a senior administrative or office manager role, ideally within an NHS or customer‑service background.
* RSA 3 in typewriting or equivalent demonstrable competence.
* Experience supporting senior management.
* Experience working on own initiative without direct supervision.
* Experience providing supervision.
* Project management skills.
Other requirements
* Subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check.
* Salary: £33,677 to £40,996 per annum, pro rata, including HCAS.
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