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Pharmacy assistant (homecare) fhn

Northallerton
South Tees Hospitals NHS Foundation Trust
Pharmacy assistant
Posted: 23 August
Offer description

Job overview

An exciting opportunity has arisen to recruit a Pharmacy Assistant Homecare, to join the dedicated and expanding team delivering the Homecare medicines service from the Pharmacy department at South Tees Hospitals NHS Trust.

You will work alongside the Specialist Homecare Pharmacy Technician, Assistant Technical Officer, and the Medicines Optimisation and Homecare Pharmacist to process invoices associated with Pharmacy Homecare. Pharmacy Homecare at South Tees Hospitals NHS Foundation Trust is a rapidly expanding area with the team providing services for a wide range of disease conditions, to over 4,000 patients.

Work under the direction of the Medicines Optimisation & Homecare Pharmacist and the Specialist Homecare Pharmacy Technician, in the delivery of the Pharmacy based elements and requirements concerning the use of Homecare as a method of supplying medicines to patients, following the approved policies and procedures.

Main duties of the job

Work under the direction of the Medicines Optimisation & Homecare Pharmacist and the Specialist Homecare Pharmacy Technician, in the delivery of the Pharmacy based elements and requirements concerning the use of Homecare as a method of supplying medicines to patients, following the approved policies and procedures.

The accurate processing of homecare invoices when received from the homecare provider

The use and maintenance of electronic databases and paper filing systems, required within pharmacy for the effective management of homecare services.

Answering appropriately the homecare office phone, or emails from a range of individuals within and external to pharmacy. Referring the phone call/email and/or accurate message taking as appropriate for other members of the Pharmacy Homecare Team.

Support in the training/mentoring of other staff of any grade in all/some aspects of homecare as instructed by the Homecare Pharmacist and/or Technician

Support in the raising and processing of orders and invoices for other non-homecare medicines, that the homecare team are involved with

The use and maintenance of electronic databases and paper filing systems.

Supporting in the investigation of invoice/delivery discrepancies. Answering appropriately the homecare office phone from a range of individuals.

Referring the phone call and/or accurate message taking as appropriate for other members of the Pharmacy Homecare Team

Working for our organisation

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

·Your Leadership Impact

·Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person specification

Knowledge

Essential criteria

1. Knowledge of a range of secretarial procedures and software programmes
2. Excellent communication skills to effectively exchange routine information to a wide variety of staff, patients and external agencies
3. Ability to deal with occasional emotional or distressing situations either face to face or over the telephone
4. Be able to demonstrate good judgement when dealing with potentially difficult situations
5. Proven ability to prioritise own workload effectively and to concentrate, carrying out tasks accurately and in a timely manner
6. Good keyboard skills
7. To be well organised and methodical when carrying out tasks

Qualifications

Essential criteria

8. GCSE or equivalent in English and Maths C or above, or Level 2 Functional skills

Experience

Essential criteria

9. Relevant secretarial/administrative experience
10. Experience of using electronic spreadsheets, databases, PowerPoint and Excel

Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.

As an inclusive employer, we are here to support you.

If you have any special requirements to help you with your application, email our team at

Right to Work in the UK

The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - (.

Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process.

Please note that not everyone needs a Skilled Worker visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.

We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - ( and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - (

Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.

The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.

Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.

Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.

Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.

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