Inbound Sales & Customer Service Agent - Dutch Speaker Location: Hybrid role with initial training on-site in London Salary: £12.30 per hour + benefits Commission: Uncapped commission structure, paid monthly (on-target earnings approx. £5,000 per year) Hours: Full-time, 37.5 hours per week. Shifts between 8am-8pm Monday-Friday and 8am-5pm weekends (one weekend day every other week). Progression: Opportunities to advance into roles such as Social Media, Training, Quality Support, and Team Management. Role Overview: We're seeking a Dutch-speaking customer service and sales professional to join a dynamic team supporting holiday bookings for European customers. You'll handle inbound calls, assist with service requests, and drive sales through understanding customer needs and upselling additional products. Key Responsibilities: Manage inbound calls for sales and service Process booking changes, cancellations, and confirmations Identify customer needs and generate sales Upsell additional services and extended staysKey Skills & Experience: Fluent Dutch and English Strong interpersonal and communication skills Previous experience in customer service or sales (essential) Ability to work in a fast-paced environment and meet KPIs Resilient, detail-oriented, and motivated to achieve targetsTraining & Benefits: Full training provided (product, systems, sales techniques) Life insurance, discounts, and p...