Jark Stevenage is currently looking to recruit a customer service advisor to join a well-established electrical wholesalers.
An exciting career opportunity has risen for full time, customer service advisor to join their team and be part of their online operation based in Biggleswades to help assist in the day to day running of the customer service department.
Working Hours will be Monday to Friday - 08:00am till 17:30pm
This position would be at site in biggleswades.
Responsibilities will include:
•Inbound and Outbound calls to customer and Internal Stores
•Processing Customer’s website placed orders
•Processing internal store place orders
•Conversing with customer via on-line chat and email
•Tracking orders and liaising with all our courier networks
•Assisting customers when using our website, placing order etc
•General Office/Customer service duties
Skills Knowledge
•Computer Literate
•Previous experience in an office-based customer services environment is preferred
•Previous customer telephone & email experience would be preferred
•Strong work ethic and initiative
•Enjoy working with people and be able to work as part of a team
Full training will be provided internally on our own in-house computer systems.
For more information or to apply for this position please send over an updated cv to (url removed) or call (phone number removed)