We have an exciting opportunity to join the team as a Funeral & Memorial Consultant. You'll deliver the best end of life care, support and client experience through the arrangement and delivery of funerals, memorialisation, and aftercare services.
You'll need a full UK driving license and access to your own vehicle as this role may require travel to support other branches if required.
What you'll get...
1. 31 days leave (pro rata & incl bank holidays) rising to 36 with service
2. 20% store discount
3. Healthcare cash plan, pension & share incentive plan
4. Life Insurance
5. EAP (including 24/7 access to virtual GP and annual health check)
6. Financial Wellbeing tools
7. Training & development opportunities
What to expect...
8. Make sure funeral arrangements, memorialisation orders and aftercare services are perfect.
9. Ensure compliance, accuracy and high attention to detail throughout.
10. Liaise with internal departments and external suppliers.
11. Ensure correct care of the deceased, for example, conducting daily checks and facilitating Reflection Room visits for families.
12. Be proactive in community engagement initiatives.
What we're looking for...
13. IT literate and a competent user of MS Office.
14. Excellent communicator with strong organisational abilities and attention to detail.
15. Can display resilience and be comfortable working alone in branch.
16. High level of understanding, empathy, and compassion.
Training...
17. Previous experience within the funeral industry is not required as we’ll provide full training.
18. Travel to other sites will be required.
About Us...
We’re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We’re owned by our ,+ members, have over 4, colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.
Successful candidates will undergo a DBS check as part of compliance requirements.