Overview
Position: Funeral Service Operative
Location: William & Bell Funeral Directors, Little Sutton
Job Type: Part-time, 10 hours per week
Salary: £6,692.04
We're looking for a compassionate and reliable individual to join our team at William & Bell Funeral Directors as a Funeral Service Operative. This role offers the chance to support families at one of life's most sensitive moments, playing a key part in delivering respectful, meaningful services that truly make a difference.
Responsibilities
* Drive and operate specialist vehicles (including hearses and limousines)
* Set up venues and carry out ceremonial duties, including coffin bearing
* Maintain funeral vehicles and equipment to high standards
* Participate in an out-of-hours on-call rota (including nights/weekends) to support families
* Bring the deceased into our care from the place of death - including private homes, hospitals, hospices, or public spaces - under varying circumstances
* Prepare the deceased (washing, dressing, presentation) in accordance with family, religious, or cultural wishes
* Support with chapel visits and interactions with families in a calm and respectful manner
* Carry out all duties involving the deceased with the utmost care and professionalism
Requirements / Qualifications
* Demonstrates empathy, professionalism, and composure under pressure
* Has a respectful, caring approach when supporting both colleagues and families
* Is physically capable of manual handling tasks, including lifting and carrying
* Is comfortable working in direct contact with the deceased in a variety of conditions
* Is reliable, flexible, and able to work outside standard hours when needed
* Takes pride in presenting themselves in a professional and dignified manner
* Holds a Full UK Driving Licence (essential)
* No previous funeral experience is necessary - full training, uniform, and support will be provided
What We Offer
* Full training and personal development opportunities
* 30 - 33 days annual leave, inclusive of bank holidays
* Uniform and all necessary equipment provided
* Company pension and life assurance
* Access to an employee assistance programme for wellbeing support
* Annual company bonus
About the Company and Benefits
Demonstrates empathy, professionalism, and composure under pressure. We are a part of Dignity, with over 500 funeral homes across the UK, offering a personal and attentive service. We operate under respected local names and provide continuity, care, and clarity from planning through to the funeral and beyond.
Regulatory and Inclusion Statements
FCA Statement: Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion: Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Unsolicited submissions from agencies will be accepted as direct applications from the candidate and no fees will be payable. We reserve the right, depending on application numbers, to close or extend the closing dates for positions; early application is recommended.
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