OA are recruiting for an Operations Manager to join our client’s growing team.
The Operations Manager is responsible for overseeing the day-to-day operations of the business, ensuring efficiency, quality, and compliance across all departments. This includes production, logistics, health & safety, and quality systems, with a strong focus on maintaining and improving standards in line with BRCGS (Brand Reputation Compliance Global Standards) and FSC (Forest Stewardship Council) certifications.
Location: Letchworth
Hours: Monday to Friday, 8.30am - 5.30pm or 8.00am – 5.00pm. One day working from home following successful probation.
Salary: £40,000-£60,000 depending on experience
Benefits
* Holiday: 25 Days + Bank Holidays
* Company pension
* Onsite parking
Operations Manager Key Responsibilities
* Lead and manage daily operations to ensure production targets and customer expectations are consistently met
* Monitor performance, identify inefficiencies, and implement continuous improvement initiatives
* Coordinate across departments including production, warehousing, and distribution
* Manage budgets, resources, and operational costs effectively
* Maintain and continuously improve BRCGS certification standards
* Ensure full compliance with FSC requirements across sourcing, production, and documentation
* Lead internal and external audits, ensuring readiness at all times
* Manage corrective and preventative actions (CAPA)
* Keep up to date with changes in certification standards
* Ensure a safe working environment in line with all relevant legislation
* Promote a strong health & safety culture
* Conduct risk assessments and implement appropriate controls
* Lead, mentor, and develop operational teams
* Set clear objectives and performance expectations
* Support recruitment, training, and succession planning
* Foster a positive and high-performance culture
* Oversee stock control, procurement, and supplier performance
* Ensure efficient inventory management and traceability systems
* Maintain strong supplier relationships, particularly with FSC-certified suppliers
* Ensure operational processes align with customer requirements
* Work closely with sales and customer service teams
Operations Manager Skills and Experience
* At least 10 years’ proven experience in an Operations Manager role
* Strong knowledge of BRCGS standards
* Experience with FSC-certified supply chains
* Excellent leadership and organisational skills
* Commercial awareness and problem-solving ability
* Degree in Operations, Business, or related field (preferred)
* BRCGS Internal Auditor qualification (desirable)
* IOSH/NEBOSH (desirable)
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If you are interested in this position, please apply online with your CV.
BARNPERM
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