Tetra Tech is seeking an IT Support Engineer to support our team onsite in Newark on Trent or Mansfield. We have flexible working opportunities, including part time roles, to ensure a balance of family and working life.
This role is an onsite office-based role. You will provide support across our 5 offices (Newark, Mansfield, Derby, Nottingham and Leicester) and there will be travel of approx. 25%. A full driving licence is required.
This role will be a standalone IT role for our offices. You will be part of a larger IT team of 20 people in the UK with support, career advancement and team collaboration available to you. This is a great opportunity for someone at the early stages of their career looking to take a next step to a role with standalone responsibility.
Your Role:
1. Providing onsite support to assigned offices, working with business stakeholders to proactively improve IT systems and support.
2. Diagnose and fix hardware, software, and network problems for users.
3. Manage and deliver of site-related projects, initiatives, and office moves.
4. Service desk escalation point for assigned offices.
5. Contribute to projects as required relating to new technologies or office requirements.
6. Prioritise the workload and communicate well with colleagues on agreed deadlines.
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