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Client:
Stealth iT Consulting
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Job Views:
9
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
Stealth IT Consulting is currently supporting a major player in the digital consulting industry. We are seeking SC Cleared Service Designers to join our Design team. This role offers an opportunity to grow and work with prominent clients across public and private sectors, including DWP, NHS Digital, BP, and Ikea.
This position is primarily remote, with occasional travel to London, Manchester, or Glasgow depending on the project.
As a Service Designer, your responsibilities will include:
* Maximizing Value: Deliver maximum value to clients from concept to implementation of service design.
* End-to-End Support: Guide clients through the entire service design lifecycle, from ideation to testing.
* Championing User-Centricity: Use various tools and methods to promote design thinking and user-centered approaches.
* Innovative Collaboration: Collaborate with solution teams to create innovative products and services.
* Driving Service Improvements: Apply emerging trends to enhance existing services and introduce industry-first experiences.
* Influencing Stakeholders: Advocate for user-focused transformation by engaging with service managers, researchers, UI/UX designers, and program directors.
Required Experience:
* Active SC Clearance: Must have
* Proven experience in the full service design process, working independently.
* Knowledge of GDS principles and standards.
* Expertise in service design deliverables: User journeys, personas, service blueprints, concepts.
* Understanding accessibility challenges for diverse users.
* Strong facilitation skills: Leading workshops, sprints, and ideation sessions.
* Ability to visualize complex services clearly for varied audiences.
* Critical thinking and problem-solving skills with a passion for inquiry.
* Experience in agile (scrum) environments working with cross-functional teams.
* Ability to manage priorities under tight deadlines proactively.
* Stakeholder management skills: Balancing diverse perspectives.
* Advocacy for user-centricity: Translating user stories into design strategies.
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