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Provide professional technical advice to our customers through attending key projects and inspections, conducting trouble shooting and complaint handling on site, feeding back product performance to local TSS and writing reports in order to ensure projects are carried out according to specification and customer satisfaction and that Jotun is perceived as a preferred supplier in the market.
Responsibilities
* Works independently on site, on ISM, KAM, and identified key projects by planning, coordinating and monitoring activities to ensure the coating specification is met, and the job is completed according to contract and customers’ satisfaction.
* Manage projects where advanced products have been specified by giving clear instructions to clients and relevant Jotun staff in accordance with working procedures to ensure that the specification and customer expectations are met.
* Carry out inspections of specific projects assigned by the direct manager by working independently, following the ITP and working procedures in order ensure that the product is applied in accordance with the specification.
* Write relevant reports by compiling data from inspections in order to document that the specification inspection criteria have been met.
* Carry out complaint surveys by conducting inspections relevant to the complaint, in order to compile an accurate, detailed report to support the investigation phase of the complaint process.
Additional Information:
* The Senior Coating Advisor Level 2 acts as a local specialist for a designated product, area or service.
* This position may include weekend work and significant travel both in the UK and globally.
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
We are looking for candidates that:
* Have the ability to develop key stakeholder relationships.
* Work well independently.
* Have a technical background - experience of marine/shipyard preferred.
What we offer:
A friendly and supportive culture! Jotun is a large and dynamic global community present in over 100 countries. At Jotun we are part of a caring global family, and we are proud of our informal work environment with few hierarchies. We are always striving to live our values: Loyalty, Care, Respect, and Boldness.
There are extensive opportunities for professional and personal development in Jotun, both through on-the-job training and Jotun Academy. At Jotun we want to develop long-term relationships with our employees, and we focus on nurturing people in building their career with us.
Our pension and insurance schemes are highly competitive, as are our other benefits such as in-house gym, cafeteria, and free allowances on our products.
A professional and supportive work environment with a focus on continuous improvement and innovation is important to us. Our story is one of innovating and reinventing processes and concepts with the purpose of creating better and more sustainable products that will have a positive impact in the world.
We offer exciting challenges in a growing company with excellent financial results. We are growing steadily and the financial strength this gives us allows us to invest in research and development to create new innovative products and to invest in people and in the support of local communities.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Chemical Manufacturing
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