HRGO are recruiting Inbound Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound calls, and communication with customers. Location: Birkenhead Pay: £12.21 per hour Hours: Mon-Fri 8.30am-5pm Responsibilities: Taking inbound calls from customers relating to the service provided by the business Some outbound calls, but primarily all calls will be inbound Managing calendars and scheduling appointments Issuing communication regarding appointments, for example letters, text messages, and emails Inputting data onto the systemRequirements: Previous experience in a customer service based role is essential Telephone customer service based experience is preferred but not essential Able to provide excellent customer service Have a pleasant telephone mannerWhy you should work for HRGO Long-term, ongoing work with potential for permanent opportunity Modern portal for easy registration, can be done from home Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment Holiday pay Optional pension contributions Accessible via public transportIf you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)