Job description: Yorkshire Trading Company, are a growing family owned run business with 36 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide. Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Otley Store. The position is based on: - 32 Hours over 4 days, to include some weekends on a rota basis The ideal candidate would benefit from being flexible as additional hours may be required at busy times Duties to include but are not limited to: - To assist the store manager in the day to day running of the store - Deputise in the absence of the Store Manager (key holder) - Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor. - Work on store displays / stock rotation and put away - Keep up-to-date with all of our products, services and promotions. - Handle customer questions, complaints, and issues - Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service - Contributes to the team effort by accomplishing related results as needed. - Cashing up duties as and when required - Ensure pricing is correct. - Manage tidy time - The list above is not exhaustive Essential Skills: - The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required. - Knowledge of cashing up procedures would be advantageous. - Computer literate - The desire to achieve and deliver high standards If you’re passionate about people and sales then we would love to hear from you Benefits: 5.6 weeks annual leave (pro rata) 12.5% Discount after a 6 week induction period Work place pension scheme Job Types: Part-time, Permanent Part-time hours: - 32 Hours over 4 days, to include some weekends on a rota basis Salary: £12.46 per hour