Day Service Manager We are working with an independent charity on the lookout for a Day Service Manager to join their team in Birmingham. This is a brilliant opportunity to join an incredible company within a fantastic team, making a real difference. The Day Service Manager will oversee the operational management and growth of their day services, ensuring the delivery of high-quality, person-centred support to individuals with a range of needs. This role will involve leading a team to provide engaging and accessible activities that enhance independence, well-being, and inclusion. Key Responsibilities: Service Delivery & Quality * Ensure the delivery of safe, high-quality, and person-centred services in line with regulatory requirements and best practice * Oversee the transition of people into the service, working closely with feeder schools, families, and commissioners to promote the service and ensure smooth, person-centred pathway * Oversee the design and implementation of activity programmes that meet the needs and aspirations of service users * Embed a strengths-based approach, promoting active support and meaningful engagement * Ensure compliance with health and safety, safeguarding, and relevant care regulations * Oversee care planning and documentation using their system to ensure accurate and person-centred record-keeping Leadership & Team Management * Lead, support, and develop a team of staff and volunteers to deliver high-quality services * Foster a culture of learning, collaboration, and continuous improvement * Provide supervision, performance management, and professional development opportunities for team members Service development & innovation * Identify opportunities to enhance and expand day service provision in response to community needs * Work collaboratively with stakeholders, including service users, families, and partner organisations, to co-produce services * Drive initiatives that improve accessibility, inclusivity, and engagement in the service Financial & Resource Management * Manage service budgets effectively, ensuring financial sustainability * Support funding applications and fundraising initiatives to enhance service provision * Ensure efficient resource allocation and cost-effective service delivery Stakeholder Engagement & Communication * Build positive relationships with service users, families, carers, and external partners * Act as a key point of contact for day service-related queries and concerns * Promote the service and raise awareness of its impact within the wider community Key Requirements & Skills * The ideal candidate will have a strong background in managing services for individuals with complex needs and disabilities, along with a proven ability to inspire and develop teams * Relevant qualification in health and social care, leadership, or service management * Experience in managing services for individuals with disabilities, complex needs, or sight loss * Strong leadership and people management skills, with experience in coaching and developing teams * Knowledge of person-centred approaches, active support, and strengths-based practice * Understanding of safeguarding, health and safety, and relevant care regulations * Financial management experience, including budget oversight and resource allocation * Strong communication, interpersonal, and relationship-building skills * Ability to work collaboratively and adapt to changing service demands By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent