Business Analyst Digital Team Location: [Insert Location] Contract Type: [Full-time / Permanent] Department: Digital Are you passionate about digital transformation and driving continuous improvement? Speedy Hire is looking for a Business Analyst to join our Digital teamsupporting the delivery of innovative, customer-centric solutions that enhance self-serve capability as part of our multi-channel strategy. This is a fantastic opportunity to work in a dynamic environment where youll be at the forefront of digital change, supporting our Head of Digital and Project Managers to deliver meaningful outcomes across a wide portfolio of initiatives. Role Overview As a Business Analyst, youll play a pivotal role in the successful delivery of digital projects. From analysing key data to identifying improvement opportunities, youll be instrumental in ensuring projects are aligned to business goals, stakeholder needs, and benefit realisation. Youll help plan, document, and communicate requirements clearly while promoting a culture of continuous improvement across the business. Key Responsibilities Support delivery of digital initiatives by defining goals and breaking them into achievable tasks Analyse data and reporting to identify areas of improvement and track benefits Support impact measurement and reporting in collaboration with insight teams Engage stakeholders and ensure alignment across departments Develop business cases, user stories, and high-quality requirements documentation Manage requirements throughout the project lifecycle and ensure compliance Work closely with internal teams including IT and other departments with delivery dependencies Provide clear documentation and maintain transparency with project progress Assist in content creation and communication for wider team updates What Were Looking For Essential Skills & Traits Strong analytical, communication, and problem-solving skills Ability to manage multiple projects simultaneously Comfortable working at pace and adapting to change Proactive, collaborative, and customer-focused mindset High attention to detail and organisational ability Experience in stakeholder management and requirement gathering Familiarity with Agile, Kanban, or Scrum delivery methods Proficient in tools such as ADO (Azure DevOps), Visio, and Microsoft Office Preferred Experience Background in digital transformation or process improvement Experience writing user stories and building product backlogs Understanding of technical architecture and system integration Comfortable engaging with both technical and non-technical audiences Previous experience working with developers, architects, and cross-functional teams What We Offer 26 days annual leave (plus bank holidays) Life assurance and pension scheme Access to canteen facilities 95% discount across the Speedy brand Extensive training, development, and clear career progression pathways Voluntary Health Cash Plan Access to My Staff Shop : discounts and offers with major retailers Green Commute Initiative : cycle-to-work scheme PAM Employee Assistance Programme (EAP): confidential support on wellbeing, legal, and financial matters Industry-leading Work Life Balance initiative, offering: Flexible/hybrid working Shorter working days Term-time working Job share opportunities Career Line of Sight programme offering a clearly defined progression path within Speedy Additional Information Please note that we reserve the right to close this vacancy earlier than advertised should we receive a high volume of applications. We recommend applying as soon as possible to avoid disappointment. Some roles may be subject to a DBS, credit, or security clearance check. Proof of right to work in the UK will be required before employment can commence. Speedy is an equal opportunity employer. We are committed to creating an inclusive environment for all colleagues regardless of ethnicity, religion, gender identity, sexual orientation, neurodiversity, disability, parental or veteran status. Learn more about our commitment to ESG and governance: ?? https://www.speedyservices.com/esg/governance