Job Responsibilities
1. Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery, or providing suitable substitutions when products are out of stock.
2. Using a handset to plan your route around the store, selecting items, and managing your time to complete each shop efficiently.
3. Handling customer queries, processing orders, and assisting with loading vans for Home Delivery Drivers.
4. Providing excellent customer service by supporting with questions and proactively offering help.
5. Building knowledge about products, services, and promotions to assist with recommendations.
6. Working flexibly across the store as required, including early mornings (shift starts at 4am), in a fast-paced, physical, and high-energy environment. Ability to work independently and as part of a team.
7. Maintaining a friendly and welcoming attitude, with enthusiasm for helping customers.
8. Enjoying a fast-paced environment, using initiative to solve problems, and taking responsibility for tasks.
9. Willingness to learn new digital tools and technology, and ability to lift shopping containers up to 15kg.
10. Paying attention to detail, keeping the store clean and clutter-free, and creating the best shopping experience for customers.
11. Must be above school-leaver age; for shifts before 6am or after 11pm, at least 18 years old.
12. Having the Right to Work in the UK.
Qualifications & Company Commitment
We are committed to being an inclusive workplace where everyone can succeed and feel welcome. We offer various support and development opportunities, including mentorship, training, and career progression. We celebrate diversity through initiatives and events. If you need reasonable adjustments during application or interview, please let us know.
Employee Benefits
* 10% discount at Sainsbury's, Argos, Tu, and Habitat after four weeks; increasing to 15% at Sainsbury's on weekends and at Argos every pay day.
* Free food and hot drinks in stores.
* Generous holiday entitlement, plus maternity and paternity leave.
* Matching pension contributions between 4-7.5%.
* Discounted Sainsbury's shares purchase scheme.
* Special offers on gym memberships, restaurants, holidays, and retail vouchers.
* Wellbeing support, including free access to the Employee Assistance Programme.
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