Level 3 Business Administration Apprentice
GREENARC ENERGY LIMITED
Closes in 20 days (Friday 29 August 2025 at 11:59pm)
The Business Administrator Apprentice will provide administrative support to the business operations and contribute to the effective delivery of services and projects within the organisation. The role will focus on gaining hands-on experience while working towards completing a Level 3 Business Administrator apprenticeship.
Wage
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
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Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
Administrative Support:
* Assist with day-to-day administrative tasks including managing correspondence (emails, phone calls, and mail).
* Organise and store documents, ensuring compliance with organisational standards and policies.
* Ordering of financial products.
* Analysis of customer financial statements.
Data Entry & Record-Keeping:
* Maintain accurate and up-to-date databases, spreadsheets, and filing systems.
* Prepare reports and presentations as required by management.
* Handle basic accounting and finance-related administrative duties, including invoicing and expenses.
Customer and Client Support:
* Provide excellent customer service by responding to inquiries and addressing concerns promptly.
* Liaise with clients, suppliers, and internal departments to ensure smooth operations.
* Liaise with postal service providers to ensure effective management of inbound orders and outbound customer orders.
Project Support:
* Assist in coordinating and supporting ongoing projects, ensuring tasks are completed on time.
* Help track project timelines, progress, and deliverables.
Office Management:
* Support the procurement of office supplies and ensure the smooth running of the office environment.
* Assist with the onboarding process for new employees.
* Work with various departments to support the delivery of business-critical services.
* Participate in team meetings, providing updates on tasks and contributing ideas.
Learning and Development:
* Engage in relevant apprenticeship training and development, as specified in the apprenticeship framework.
* Keep up-to-date with business administration practices, tools, and technologies.
Skills required:
* Strong organisational skills with the ability to multitask and prioritise.
* Good communication skills, both written and verbal.
* Ability to use office software such as Microsoft Word, Excel, and PowerPoint.
* Able to adapt their current technology skills to use Microsoft Dynamics and Microsoft Business Central Accounting Software.
* Basic understanding of office systems and processes.
* Strong attention to detail and accuracy.
* Experience in an office environment (e.g., internships, volunteer work).
* A proactive and positive attitude toward learning.
Where you'll work
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
As an apprentice, you will receive training as part of your apprenticeship program. This will involve:
* On-the-job training provided by your manager and team.
* Off-the-job training via a registered training provider, leading to the completion of your Level 3 Business Administrator qualification.
* Regular reviews and feedback to ensure progress.
Requirements
GCSE in:
Maths and English (grade A*-B/9-5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
About this employer
At Greenarc Fuel Cards, we guide businesses across the UK to become miles more efficient.
Potential progression to full-time employment on successful completion of the apprenticeship.
The contact for this apprenticeship is:
BURNLEY COLLEGE
themis@burnley.ac.uk
The reference code for this apprenticeship isVAC1000334904.
Apply now
Closes in 20 days (Friday 29 August 2025 at 11:59pm)
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