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About us
The King's community is dedicated to the service of society. King's Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.
King's Careers & Employability (KC&E) empowers over 40,000 students, researchers, and alumni to succeed after university. As a dynamic, cross-institutional service, we deliver inclusive, innovative, and future-focused support through digital, campus-based, and global initiatives. By integrating employability across the student experience, and collaborating with internal and external partners, KC&E equips our community with the skills, confidence, and connections to shape meaningful futures and make a lasting impact.
We pride ourselves on being the trusted partner of choice in sourcing and developing talent for organisations around the world. Our Work-based Learning unit brings together our Work-related Learning and Global Placements teams, supporting students and employers to undertake meaningful work experiences across a range of provision, developing innovative partnerships and opportunities for key student demographics.
We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King's students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King's faculties to do so.
About the role
The Work-Based Learning Senior Support Officer provides critical operational and administrative support across the University's portfolio of non-clinical work-related learning activity, including internships, placements, the Insights programme and related experiential learning opportunities, providing an efficient and effective service within established frameworks and procedures.
The role ensures that high-quality programming is delivered proficiently and compliantly, meeting the needs of students, employer partners, and internal stakeholders- enabling and equipping them to gain the knowledge, attributes, skills and experience to access and successfully undertake meaningful work-based learning experiences as part of their King's studies or research.
This is an exciting opportunity for candidates looking to develop skills around administration, project management and event delivery alongside delivering directly to a range of stakeholder and student/researcher audiences.
We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.
This is a full-time post (35 hours per week) requiring regular engagement on campus, but we welcome applications from candidates seeking a flexible working pattern within necessary service operating norms. Some evening and weekend working will be necessary throughout the year.
This is a fixed-term contract until 22 January 2027 to cover an internal secondment.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Relevant work experience, which may include marketing, recruitment, education policy, higher education careers services, or related environments OR relevant educational experience including professional qualifications or training linked to employability.
2. Ability to communicate information clearly and efficiently in a multi-faceted environment, using a range of formats and platforms including emails, handbooks, web content, and reports, and working with a wide range of stakeholders.
3. Excellent numeracy skills with the ability to gather, manipulate, analyse, and present data for evaluation and reporting purposes, including the use of Excel formulae and/or data visualisation tools.
4. Ability to demonstrate initiative in identifying, developing, and converting potential work-based learning opportunities with internal and external stakeholders.
5. Experience of successfully initiating, developing, and maintaining effective working relationships with a range of customers, partners, and stakeholders.
6. Ability to work independently in a fast-changing environment, manage multiple projects and priorities, meet challenging deadlines, and identify opportunities for operational improvement, supporting their implementation where appropriate.
7. Sound knowledge of the MS Office suite and customer relationship management (CRM) systems, with the ability to learn new systems quickly, alongside an understanding of the importance of handling personal data sensitively and in compliance with Data Protection legislation.
8. Experience of engaging students, colleagues, and/or external stakeholders through presentations, workshops, or group activities related to employability, work-based learning, or student development.
Desirable criteria
1. Training or experience in managing health, safety, and welfare of student placements, safeguarding, supporting international students, and/or work placement management.
2. Knowledge and understanding of issues relevant to employability development and/or work-based learning at undergraduate (or equivalent) level.
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Further information
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers will review your application, please take a look at our 'How we Recruit' pages.
Interviews are due to be held on Tuesday 3rd March 2026.
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