What you'll be doing:
* Coordinating reach-back activities to Suitably Qualified and Experienced Personnel (SQEP) in the product teams to resolve defects/technical queries reported by operationally deployed platforms
* Coordinating an integrated equipment (CMS - Combat Management, System SI - Shared Infrastructure, INE - Internal Networks Electronics) service programme, including Technology Refresh, which is coherent with adjacent programmes
* Ensuring strong engagement with the Customer Engineering community is maintained
* Overseeing the Product Safety and Security programmes to ensure all requirements are met/achieved
* Overseeing Product change within the programme through Project Change Control Boards (CCBS)
* Analysing defect trend data and associated Learning From Experience (LFE) to enable product/process improvement
* Delivering project convergence through establishing a common product approach
Your skills and experiences:
Essential:
* Experience of the Systems/Software Engineering Lifecycle
* Experience in coordinating and facilitating technical programme issues across a diverse range of sub-teams
* A methodical approach to planning tasks and willing to display flexibility through response to change
Desirable:
1. Experience of supporting a COTS/IT product in service, including obsol...