Donard Recruitment is currently recruiting for an Operations Manager on behalf of our client, a UK-wide care provider, for the South Wales/Bristol area (this is a home and field-based post).
Requirements:
* Communicative English, both verbal and written
* Must hold a valid, in-date full UK driving licence & have access to own car
* Experience in conducting investigations, disciplinary hearings, return to work interviews, etc.
* Good report writing skills
* Previous experience working within a care environment
Job Duties:
* Supervise and manage up to 15 clients, including Personal Assistants and Care Co-ordinators, providing supervision & role development
* Undertake ‘return to work’ interviews with staff following sickness
* Conduct and record monthly field visits with clients
* Work with Clinical Nurse Managers and Assessors to identify staff training needs and ensure training reflects care developments
* Support recruitment, interviewing, and induction processes
* Assist with Risk Assessments and other client assessments delegated by managers
* Support Hospital Discharge arrangements
* Ensure client, family, and carer involvement in services
* Prepare reports for service reviews as required
* Maintain budget responsibilities, including controlling agency spend
* Conduct disciplinary hearings for non-clinical incidents
* Ensure compliance with policies, including Right to Work, DBS checks, and regulatory standards
* Ensure team activities comply with the Health and Social Care Act and CQC standards
* Participate in on-call rota for resource management and emergencies, with an on-call allowance
A full job description is available upon application.
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