Overview
Reference
447177 Salary
£35,000 - £35,000/annum Job Location
- United Kingdom -- England -- East Midlands -- Northamptonshire -- Wellingborough Job Type
Permanent Posted
Wednesday, April 30, 2025
Join Our Clients Team as an Internal Account Manager!
Are you a customer-focused professional with a passion for building lasting relationships and driving business growth? We’re looking for an enthusiastic and proactive Internal Account Manager to join our dynamic team and play a key role in supporting our valued clients and ensuring their continued success.
About the Role:
As an Internal Account Manager, you’ll be the first point of contact for a portfolio of existing clients. You will work closely with the sales teams, operations, and other internal departments to provide exceptional service, identify new opportunities, and help our clients get the most from our products and services.
Key Responsibilities:
1. Manage and grow a portfolio of existing accounts
2. Build strong relationships with clients via phone, email, and virtual meetings
3. Proactively identify upselling and cross-selling opportunities
4. Handle client inquiries, resolve issues promptly, and ensure high levels of customer satisfaction
5. Collaborate with external sales and support teams to deliver seamless service
6. Prepare account reports, sales forecasts, and customer updates
7. Maintain accurate CRM records and ensure client data is up-to-date
About You:
8. Proven experience in account management, customer service, or sales support
9. Strong communication and interpersonal skills
10. Excellent organizational and time-management abilities
11. A proactive mindset with a strong attention to detail
12. Comfortable working in a fast-paced, team-oriented environment
13. Proficient in Microsoft Office and CRM systems (e.g., Salesforce)
What We Offer:
14. Competitive salary and performance-related bonuses
15. Comprehensive training and career development opportunities
16. Friendly, inclusive, and collaborative work culture
17. Flexible working arrangements
18. Great benefits package
This is a full time role, working in the office Monday to Friday 8.30am - 5pm. The salary is dependent on experience.
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