Job Description
Housing Management Worker-(251743)
Description
Housing Management Worker
Rosary Road, Norwich
Permanent, part time (9.5hpw), Saturdays
Earn £12.60 per hour (£24,638 per annum) [pro rata] and great benefits including Health Cash Plan
We can't offer CoS for this role
Home, a place where you belong
This is a great opportunity for a Housing Management worker to join our team here in Rosary Road as our Housing and Property Guru, you’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
What you'll do
1. Customer group - People who have experienced homelessness with a wide range of support needs including but not limited to ex-offending, substance misuse, mental & physical health.
2. Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
3. Help our customers with housing benefit claims, making sure that these are received on their rent account.
4. To support the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms within set timescales. This will involve picking up a broom or paint brush!
5. You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
6. You’ll also manage the admin updating records, ordering, and arranging payment for works to be done
You have
7. A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
8. A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
9. A passion for delivering excellent customer service and a genuine desire to help your customers.
10. The ability to work on your own initiative, positively influencing people from all different backgrounds.
11. Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
12. Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
Why choose us?
We put people first. That means a supportive manager, genuine career development and benefits that make life easier inside and outside of work. Be part of one of the UK’s top 10 Great Places to Work!
The practical bits
13. One day a week on a Saturday
14. Based at our service in Norwich
15. Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
16. You’ll need an Enhanced DBS check done and we pay for that.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
What's in it for you?
17. 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
18. Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
19. Matching pension contribution (up to 7% and life insurance of 3x basic salary)
20. Instant pay access with Stream
21. Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
Find out more