Job Summary
Our brand-new caf will operate as a Proud to Serve Starbucks model but with its own identity and branding. The caf will be located within the family services building at Grimsby Hospital and will open 7 days per week. The post holder will work as part of a small team ensuring all food and drinks are of a high standard including following guidelines laid out by government standards.
Main duties of the job
* Create high-quality beverages and food items quickly and efficiently, ensuring accuracy and consistency with every order.
* Greet customers with a friendly attitude, making sure their orders are correct and delivering a welcoming, positive experience in the caf.
* Process payments accurately (card transactions only) and ensure that each customer receives the correct order.
* Ensure the caf remains spotless and inviting, keeping all areas clean, safe, and welcoming for both customers and staff.
* Represent the caf and brand by maintaining high standards of product knowledge and sharing our values with customers, ensuring every interaction reflects our commitment to quality and customer service.
About Us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Job Responsibilities
* To comply with and contribute to the ongoing development of all Trust policies in respect of Health & Safety at Work, Fire Regulations and Procedures, Manual Handling, COSHH, Food Hygiene Regulation including full implementation of the HACCAP for the individual location.
* To assist in the preparation of food and set up for meal service in the caf in accordance with The Trusts Catering Policy.
* Ensure any issues (food or maintenance related i.e. equipment) are highlighted to the Deputy Catering Manager.
* Responsible for reporting equipment failures in timely manner to the Deputy Catering Manager to ensure no delay in meals service and repairs are arranged at the earliest opportunity.
Person Specification
Essential
* Must hold a basic food hygiene qualification or be required to complete this within 12 months of commencing the role
* Must hold HACCAP qualification or be required to complete this within 12 months of commencing
* Experience of customer service and of interacting with customers
Desirable
* Basic Food Hygiene
* Previous experience working in a catering environment
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
We are an equal opportunities employer and welcome applications from all sections of the community.
#J-18808-Ljbffr