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Duty manager - wokingham

Wokingham
Cote Brasserie
Duty manager
€13 an hour
Posted: 16h ago
The role

Responsibilities

  • Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
  • Act as the senior decision maker on shift, handling any operational issues quickly and calmly.
  • Support and coach the front of house team, offering guidance in real time and helping newer team members grow in confidence and skill.
  • Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
  • Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
  • Handle guest feedback with professionalism, turning challenges into opportunities to impress.
  • Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.

Qualifications

  • A confident hospitality leader with experience in high volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter.
  • A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table.
  • A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing.
  • A hands on operator who's not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed.
  • A problem solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs.

Benefits

  • Competitive hourly rate and service charge
  • Opportunities for growth within a dynamic, adaptable brand
  • Meals on shift and discount on melas with family
  • Access your earning early through our partnership with Stream
  • A supportive team culture where your ideas and initiative are valued
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