Heyland Recruitment are pleased to be working with a successful and expanding services company based in Chester who are looking to recruit a Finance Assistant to further bolster their Credit Control Team. Reporting to the Management Accountant, you will play a key role supporting the Management Accountant and wider finance team with financial information that facilitates decision making.
Main duties and responsibilities
1. Proactively manage and collect debts, actively chasing outstanding payments and invoices via various channels including telephone and email
2. Maintain accurate client accounts on the finance system
3. Produce and send credit agent statements monthly and follow up on any queries promptly
4. Produce reports to upload on to various payment collection systems and monitor for non-payment on a timely basis
5. Review banking systems for receipt of payments and allocate to booking system promptly
6. Arranging client payments over the phone ensuring they are taken accurately / sending payment link emails promptly and produce receipts if requested
7. Monitor and report on debt balances and overdue accounts to minimise risk to the business
8. Manage client invoicing issues and disputes, communicating with the relevant departments to come to a satisfactory conclusion
9. Escalate difficult accounts, overdue balances or issues and make suggestions for resolution
10. Review and process refu...