Do you thrive in a fast paced environment? Do you have at least one years worth of experience working in a healthcare setting? Do you gain job satisfaction when helping others? Then this may be the role for you.
At St Stephen's Health Centre we are a friendly team, who are driven by the same goal of giving the best patient care and experience. Does this sound like the right career for you?
Does this sound like the right career for you?
Main duties of the job
Your main responsibility will be to monitor the practice appointment system. You will interact and assist with patients face-to-face and over telephone. Your aim will be to give the best patient experience from start to finish.
About us
St Stephens Health Centre is an NHS healthcare provider.
We are a team, working in partnership with our local community to help promote and support health and wellbeing.
St Stephens is committed to providing an environment that is caring, kind and respectful to our patients and staff.
Job responsibilities
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
Duties will include greeting and directing patients, dealing with patient registration, booking appointments, processing of information. You will act as the central point of contact for patients and will distribute information, messages and inquiries to the clinical team.
Person Specification
Qualifications
* GCSE grade A to C in English and Maths
* Experience using EMIS
* Experience in a healthcare setting
* Experience in a GP setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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