Job Description
Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments, and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers, and governments.
Within VCA exists VCA Implementation Services (VIS), a hands‑on execution partner, implementing, operating, and optimizing Visa products in client environments to accelerate activation, portfolio growth, risk control, and data-driven performance.
The role is not a pure engineering role. Success is defined by the ability to translate complex client problems into credible, scalable technology solutions, influence senior stakeholders, partner with the business to enhance pre‑sales and RFP activity, and build the supporting team and supplier ecosystem to execute.
Technology Vision, Strategy & Architecture
* Own the VIS technology vision and roadmap, including clear short- and medium‑term plans for capability, talent, and partner coverage.
* Lead solution ideation and high‑level architecture, translating client business needs into pragmatic, implementable technology and integration designs.
* Act as the senior technology and systems integration authority across VIS engagements, remaining outcome‑focused rather than hands‑on in delivery.
* Support clients in assessing current‑state architectures and defining future‑state designs aligned to modern APIs, microservices, and scalable integration patterns.
* Define technical guardrails, integration patterns, and solution standards across Visa, client, and third‑party systems.
Pre‑Sales, Go‑To‑Market & Client Engagement
* Play a pivotal role in presales and RFP processes, partnering with Sales, GTM, and Consulting leads to shape and sell compelling technology‑led solutions.
* Lead senior client conversations and pitches with credibility, confidence, and commercial acumen.
* Develop and articulate clear solution propositions, including scope, delivery approach, value drivers, risk management, and implementation readiness.
* Act as a trusted senior counterpart to client Product, Technology, and Architecture leaders.
* Translate technical capability into clear client value propositions and solution narratives.
Strategic Agenda & Market Positioning
* Drive the strategic technology agenda for VIS, informed by market trends, client demand, and Visa product strategy.
* Maintain a strong point of view on the payments and banking technology landscape, including processors, platforms, SaaS, and system integrators.
* Shape solution strategies that bridge top‑line influence (vision, confidence, commercial narrative) and mid‑line solutioning (what will be delivered and how).
* Influence internal product and platform roadmaps to ensure solutions can be deployed, integrated, and scaled effectively for clients.
Build, Scale & Lead The Function
* Design and evolve the VIS technology operating model, including roles, governance, engagement with Delivery, and regional execution models.
* Build, grow, and develop a high‑impact, pan‑European technology leadership and implementation capability.
* Define role profiles, skills frameworks, progression paths, and onboarding for VIS technical talent.
* Create scalable team models to support multi‑market delivery and regional consistency.
* Foster a culture of technical excellence, collaboration, and continuous learning.
* Refine and manage the partner ecosystem to ensure the right mix of capability to deliver at scale alongside VIS.
Delivery Oversight, Governance & Regional Outcomes
* Maintain accountability for solution viability through delivery without owning day‑to‑day engineering execution.
* Ensure delivery teams are appropriately structured, governed, and supported to meet client outcomes.
* Own regional‑level outcomes rather than isolated programme delivery.
* Lead technical governance, manage escalations, and navigate complex client and internal environments.
This is a hybrid position. Expectation of days in office will be confirmed by the hiring manager.
Qualifications
* Director‑level operator (not C‑suite) with strong presales, solutioning, and influencing capability.
* Background in technology consulting, systems integration, software, or technology‑enabled services.
* Proven experience shaping and delivering large‑scale technology, integration, or transformation programmes for Tier‑1 and Tier‑2 financial services clients.
* Strong understanding of banking and payments technology stacks and the European payments ecosystem.
* Demonstrated ability to influence senior stakeholders across complex, matrixed environments.
* Commercially minded, using data, insight, and client context to shape decisions.
* Comfortable operating in ambiguity, with a high‑adaptability, high‑energy, builder mindset.
* Inclusive leader who encourages constructive challenge, sets high standards, and manages risk and escalation effectively.
* Willingness to travel as required.
Nice To Have
* Deep knowledge of the Visa ecosystem, including Visa products, VAS, CMS, and consulting propositions.
* Experience working across multiple European markets.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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