Please note that this is a fixed term contract until 15th January 2027 This role is based in Birmingham Working hours: Minimum 35 hours per week, working a minimum of 40% in the office each month Interview Date: To be confirmed Job Summary: The purpose of the Contract Administrator’s role is to supply administrative support to the Contract Administration function of the MSVCC within The Salvation Army. The role’s function will be determined by the business areas that fall underneath the Contract Administration Team, however primarily the role will ensure that the technical processes are in place to keep the administrative function running smoothly and efficiently throughout the duration of the contract. Key Responsibilities: Be the initial point of contact for all incoming Contract Management Team enquiries to the Modern Slavery Victim Care Contract and signposting enquiries to relevant teams or area leads. Deliver the general administrative function needed by the different areas and workstreams of the Contract and the Contract Management Team to support reporting and delivery outcomes. Be responsible for ensuring that the administrative function of Provider service contracts is in place for all subcontractor placements on the internal database. Be instrumental in the data processing and the administration of incoming Provider & Client information and outgoing Provider specific correspondence, including chasing up outstanding management information and contract documents. Schedule, co-ordinate and support the administration of meetings, including the production and distribution of agendas, background materials and minute taking. Coordinate and participate in Provider meetings, workshops and training sessions. Accurately input data onto internal and external reports. Collate management information reports from the central database and from data worksheets. Support the audit and performance management function within the Contract Management Team. Successful candidate will have: The ability to work autonomously and as part of a team, to achieve required outcomes. Outstanding time management & a proven ability to multi task and manage your time effectively. The capability to prioritise within a fast paced and ever changing environment. Experience in general customer service, fielding and signposting incoming enquiries. Excellent written and verbal communication skills. Experience in data inputting and in producing data reports. Significant competence in presenting written information in a coherent and engaging manner. Experience in validating large volumes of numerical data. Knowledge & experience of MS Office suite software to an intermediate standard. Experience of working within a multi-disciplined team all working towards one goal. Experience of administering meetings and are practiced at minute taking. Experience in database administration. Proven work experience of working successfully in a similar environment. A can-do attitude towards designated tasks. An eye for detail and accuracy. The drive and determination to perform at a high standard. Desire to complete any training or learning In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. UK Checks: Appointment will be subject to satisfactory references, a Basic DBS Disclosure check and evidence of your Right to Work in the UK in line with Home Office requirements. For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.