Operations Controller - Gatwick Airport
Location: Gatwick Airport
Salary: £30,000 - £35,000 + Benefits
Full-Time | Operations | Coordination | Fast-Paced
We're looking for a highly organised Operations Controller to take ownership of daily service coordination, keeping engineers deployed efficiently and operations running smoothly.
This is a hands-on operations role, focused on planning, scheduling, and managing field activity in a fast-moving environment.
The Role
You'll sit at the centre of the operation-coordinating engineers, managing job flow, and ensuring service delivery runs to plan.
Dispatching and scheduling jobs to field engineers based on priority and demand
Managing breakdown requests and driving them through to completion
Monitoring job progress and keeping operations on track
Ensuring effective use of engineer time and resources
Managing and maintaining open job logs
Preparing quotations and securing purchase orders before work begins
Sourcing parts and technical requirements where needed
Working closely with internal teams to resolve issues and maintain accurate data
Acting as the link between engineers, customers, and suppliers to keep jobs moving
What We're Looking For
Experience in operations, scheduling, coordination, or service delivery roles
Strong organisational and multitasking ability in a fast-paced environment
Confident communicator able to coordinate across multiple teams
Ability to prioritise workloads and manage competing demands
Comfortable using Microsoft Office and internal systems
Proactive, problem-solving mindset
Team player with a flexible, adaptable approach
Desirable (Not Essential)
Experience coordinating field-based engineers or technicians
Background in engineering, aviation, or similar operational environments
Supervisory or team leadership experience
What You'll Get
£30,000 - £35,000 salary
25 days holiday
Life insurance (Legal & General)
A fast-paced, operational role where you're central to daily performance
Supportive team environment with real responsibility
Apply Now
If you enjoy keeping things moving, solving problems, and managing operations in real time, this is the role for you.
Apply today and be at the heart of the operation.
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
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