Product / Project Delivery Manager
Location: London - Hybrid working model
Contract Type: 2-year fixed term contract
Salary: £50-55k per annum
About Us
Reed is proud to be recruiting on behalf of a confidential client operating one of the UK's busiest Rail networks. This organisation is at the forefront of delivering integrated, low-carbon, high-speed train services in collaboration with a number of entities.
The Opportunity
We're seeking a Product / Project Delivery Manager with a proven track record in project delivery and a passion for enhancing customer experience (CEX). This is a pivotal role in shaping the future of rail travel, where your work will directly impact how customers experience high-speed services across the UK.
Key Responsibilities
Lead and manage projects using structured delivery lifecycles, tools, and governance frameworks.
Drive project planning, resource allocation, and budget management to ensure timely and high-quality delivery.
Engage and manage complex stakeholder groups, including internal teams, partners, and government bodies.
Champion customer-centric thinking across all project phases, ensuring CEX is embedded in design and delivery.
Identify and mitigate risks, assumptions, issues, and dependencies (RAID).
Contribute to business planning and continuous improvement through lessons learned and regular reviews.
Implement change control and assurance processes to maintain project integrity and alignment.What We're Looking For:
Demonstrable experience delivering projects that directly impact customer experience, ideally within transport or rail.
Strong knowledge of project management lifecycles, tools, and documentation standards.
Skilled in stakeholder engagement, planning techniques, and risk management.
Excellent communication, negotiation, and presentation skills.
Proficiency in Microsoft Project, Word, Excel, and PowerPoint.
Relevant professional qualifications (e.g., PRINCE2, APMP).
Industry experience in transport or rail is highly desirable.Why Join?
This is a unique opportunity to be part of a transformative journey in UK rail, where your leadership will help shape a more seamless, sustainable, and customer-focused travel experience. Apply today to avoid missing out on this opportunity