Overview
The role of the Associate Director, People and Process Transformation is to strategically lead and oversee significant people and process transformation programs for GSK’s life sciences CMC value chain.
With the support of the People and Process Transformation Director, the Associate Director will deliver ROI by integrating change management, digital fluency and advanced business analysis across complex programmes.
Responsibilities
* Design and implement strategic change management and communications plans to ensure successful adoption and cultural transformation for complex programmes.
* Lead organisational digital capability development, fostering digital fluency and a strategic mindset across the company.
* Direct process transformation initiatives, applying advanced business analysis and continuous improvement to enhance operational efficiency.
* Manage a centre of excellence for process documentation and redesign, providing guidance and coaching to Business Process Owners and team members for sustained change.
* Drive creation and maintenance of knowledge maps to inform critical decision‑making and collaborate with educational groups to prepare future‑ready scientists.
* Lead and mentor cross‑functional teams, proactively managing risks, resources, and stakeholder alignment to achieve transformation objectives.
Qualifications
* Bachelor’s degree in Business Analysis, Life Sciences, Communications, Business Operations, or a closely related analytical field.
* Leadership experience in both strategic change management/organisational development and advanced business process analysis/improvement, with extensive experience within the pharmaceutical CMC environment.
* Experience leading strategic partnerships with technology organisations for solution integration and digital transformation.
* Experience translating complex scientific/business strategies into clear operational plans and technology requirements, and vice‑versa.
* Experience in advanced business analysis and process modelling techniques and in applying various change‑management methodologies and tools.
* Experience in program management, including strategic planning, execution, and risk management across multiple initiatives.
Preferred Qualifications & Skills
* Master’s degree (e.g., MBA with a focus on Operations or Change Management, Organizational Psychology, Process Engineering) or relevant certifications (e.g., Prosci, Lean Six Sigma Green/Black Belt, PMP, CBAP).
* Demonstrated ability to lead, motivate, and develop high‑performing cross‑functional teams.
* Exceptional executive‑level communication, presentation, and negotiation skills.
* Proven ability to build strong relationships and influence senior stakeholders effectively.
* Strategic thinking with the ability to translate organisational vision into actionable, impactful plans.
About GSK
GSK is a global biopharma company dedicated to uniting science, technology and talent to accelerate disease prevention and treatment. Our R&D focuses on vaccines and medicines that transform lives. We operate in respiratory, immunology, oncology, HIV and infectious disease areas, aiming to positively impact the health of 2.5 billion people by the end of the decade.
We create a place where people can grow, be safe and feel welcome, valued and included.
Equal Opportunity Employer
GSK is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Benefits
We offer a competitive salary, an annual bonus, healthcare and wellbeing programmes, a pension plan, shares and savings programmes, and a hybrid working model under our Performance with Choice programme.
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