This temporary Administrator / Customer Service role in Airdrie is ideal for someone with a passion for providing excellent customer support and ensuring smooth administrative operations. The position requires strong organisational skills and a focus on delivering high-quality service in the transport & distribution industry. Client Details This opportunity is with a medium-sized organisation operating within the transport & distribution sector. The company prides itself on delivering efficient services and maintaining a professional approach to its operations. Description Provide excellent customer service by handling queries via phone and email. Maintain accurate records and update internal databases as required. Coordinate with team members to ensure timely resolution of customer issues. Process and manage documentation related to transport & distribution operations. Assist with scheduling and tracking shipments to ensure on-time delivery. Support the management team with general administrative duties. Monitor and report on customer satisfaction metrics. Ensure compliance with company policies and industry regulations.Profile A successful Administrator / Customer Service Temp should have: Previous experience in an administrative or customer service role, ideally within the transport & distribution industry. Proficiency with standard office software, including Microsoft Office Suite. Strong organisational and multitaskin...