Overview
Join our team at M&S as a Customer Assistant in our Clothing & Home section, Bath, where you\'ll champion stylish products, on-trend designs, and exceptional customer service. We\'re looking for passionate and fashion-forward individuals who are excited to dress the nation.
Responsibilities
* Serve our customers efficiently on the shop floor and at service points
* Keep the store clean and tidy, ensuring shelves are stocked
* Monitor and respond to daily sales targets, priorities, promotions, and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service
* Build expert product knowledge to sell and recommend our products and services
* Utilise digital tools and in-store devices to enhance the customer experience
Requirements / Key Capabilities
* High levels of customer service
* Attention to detail and commitment to excellent work
* Open to feedback and able to act on it regularly
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good digital capability
Working pattern
Week 1: Sunday 09:00 - 17:00; Monday 10:00 - 18:00; Tuesday 10:00 - 18:00; Friday 10:00 - 18:00. Week 2: Tuesday 10:00 - 18:00; Thursday 10:00 - 18:00; Friday 10:00 - 18:00; Saturday 09:00 - 17:00.
Additional details
Join our team at Marks & Spencer and be part of an inclusive organisation that aims to deliver a great experience for customers while championing our products. We are committed to Inclusion, Diversity and Equal Opportunities and welcome flexible working arrangements. If you require reasonable adjustments to any part of the recruitment process, please share your needs when applying.
Senior/Employment/Function
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Retail
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